Cassa FAQS

Arrival

Check - in time 3pm until 12am ( Midnight )

Guest are required to notify hotel for all late arrivals after 12am ( Midnight )

Is early check-in or late checkout possible?

We always do our best to accommodate early check-in and late checkout requests, however these will be honored on an availability basis.

How far is the hotel from the airport?

Located in the heart of New York City, Cassa Times Square offers easy access to John F. Kennedy International Airport (17 miles), LaGuardia Airport (9 miles), and Newark International Airport (15 miles).

What other airport/hotel transportation options are available?

There are several ways to travel from area airports to Manhattan. Taxi service is the easiest, with rates depending distance traveled. Guests may also connect via train, bus and airport shuttles. Please call us for any further information on transportation to or from your airport of choice.

May I pre-book, airport-to-hotel transportation?

We would be happy to handle your airport transportation needs. Sedans typically start at $107 from John F. Kennedy Airport, $86 from LaGuardia Airport, and $129 from Newark Airport, inclusive of tip and tax. Please contact the Concierge to make arrangements.

Is parking available at the hotel?

We offer valet parking in our onsite indoor garage for $55, per night for regular sized vehicles and $65, per night for oversized vehicles.

Guests Accommodations

What type of pillows does the hotel offer?

The pillows in all guest rooms are polyfill and hypo allergenic.

Do the guest rooms have mini-bars?

Yes, our guest rooms have fully stocked mini-bars.

Recreation and Entertainment

How much does it cost to rent a luxury furnished apartment in NYC?

Looking for an extended stay in New York? We have a variety of serviced apartments (studio, 1 Bedroom, 2 Bedroom and Penthouse) near Hudson Yards and Times Square. Monthly rentals available at Cassa Residences. Daily rates starts at $159/night, depends on the size of the apartments and dates required. For more information, click here.

What's the coolest events in New York City?

Discover what is happening in New York city today, this week, or this month, and share those events with your friends and family. Find out what's happening and decide what to do. From movies, concerts and sports to family fun and nightlife to remarkable events at Javits Center by clicking here.

What’s the best free attractions in New York City?

Check out our roundup of free attractions and spend an afternoon exploring classic NYC landmarks on the cheap by clicking here.

What’s the latest special deals and promotions in Times Square?

Check this section frequently for the latest special Times Square deals and promotions. You will find great offers on everything from fine dining to Broadway blockbusters to Times Square attractions, events and more by clicking here.

Where can I find free parking in New York City?

If you are driving to New York City, make sure you check our extensive Parking tips about free side-street parking by clicking here. Beware of parking regulations.

What’s the best kosher restaurants in New York?

The Big Apple is known for its superb culinary offerings, but which are the best kosher restaurants in New York City? While nearly every type of ethnic food can be found on the streets of New York, excellent kosher food is a little more difficult to come by. However, there are a handful of restaurants that serve delicious kosher food, from swanky high-end options, to simple neighborhood delis, the world’s most popular city has everything the foodie heart desires. Click here for the best kosher restaurants in New York City.

Can tours and tickets be pre-booked?

Our Concierge Team will be happy to help you with maps, tours, tickets and all other activities in Manhattan and surrounding areas.

What is there to do in the area?

The hotel is located in Times Square and in close proximity to many of the city’s top attractions, including Broadway, Rockefeller Center, Central Park, Grand Central Terminal, Bryant Park, the Empire State Building and the world-class shopping of Fifth and Madison Avenues.

Miscellaneous

Is there high-speed Internet access?

Yes, Cassa Times Square offers high-speed Internet access in all guest rooms and public spaces.

How many rooms are there and what are the hotel’s security measures?

All of our 86 guest rooms require key card access for entry and we have security staff available on property 24 hours a day.

Are there any consulates offices in the vicinity?

There are many consulate offices located in New York City. Further information can be accessed via the website for the Mayor’s Office for International Affairs