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Trip Advisor
  • “Quite likely the best place I've stayed in NYC”

    I've stayed in multiple spots around NYC over the years and have never had the amazing combination of space, location, service and comfort that I had at the Cassa Hotel Times Square. The staff was welcoming and kind -- we somehow were upgraded into an incredibly large room which was just a delight. And we were just steps away from Times Square and subway stations. Highly recommended!

    - Kristie617

  • “Laid-back and friendly”

    Nice room, very clean, lots of good little touches, and we had only good experiences at Cassa. The staff is always very friendly and helpful, and would do their best to accommodate any requests I had. The hotel is in a busy neighbourhood, so there's a lot of local noise, but the hotel itself is quiet inside. I understand they're undergoing some renovations, but we couldn't really tell, except that the terrace was closed during the renos. The breakfast is very basic, but it's perfect for grabbing a quick coffee and bagel on your way out the door. This was my second visit and I'd happily go back next time I visit New York.

    - screenname572

  • “Great Experience”

    The Cassa hotel was an amazing place. The staff were so accommodating and the room was perfect, modern clean. The building is in the heart of midtown and I truly enjoyed my stay. I will be back soon and Cassa Hotel for sure will be my first choice. Best Kenneth

    - kflornes

  • “NYC Heaven”

    An amazing trip worth remembering. Located in the heart of nyc, I felt like I was never away from the action. Always something going on nearby. The hotel staff were quite amiable. They were also, very concise and always was there to help me out. The hotel was stylish, yet sleek. A pleasure to first walk into, and an even more pleasure to be surrounded by such an amazing staff. One in particular that stood out was fred, he made sure that every guest had a great trip, he helped me with any question I had. It was so surprising how nice and at home they made me feel. I know that most hotels get such a bad rep for their customer service, but this one stood out. One thing that I will say is the steal is the roof top. Such a serene and beautiful place to sit to have some coffee or hang out with your family and friends. Overall, I enjoyed it and would highly recommend.

    - bhutiadolma

  • “Best Birthday ”

    Had a great stay at Cassa Hotel Times Square. Beautiful property, the rooms are clean and beautiful.The staff are very professional and friendly. They made sure I had everything I needed. The general manager Fred went above and beyond to meet our need.

    - Yolanda b

Cassa Brings A 'Home Away from Home' To Manhattan's Luxury Lodgers | Solly Assa

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